Returns & Exchanges

At Halti, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all garment tags are attached and the products are in their original condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.